Manager Advisory Services Retirement and Investments Services - Delta Community Credit Union

Employer
Delta Community Credit Union
Location
Vinings, Atlanta, GA 30339 / Hybrid opportunity
Salary
Full - Time Merit
Closing date
Feb 7, 2023

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Job Role
Manager
Employment Type
Full Time
Level
Experienced
Experience Level
5 to 9 years
CFP® Certification
Preferred
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Job Details

The Advisory Services Manager will lead the Financial Advisor team and is responsible for advisor staffing, new business development, client relationship and advisor compliance adherence.  The successful candidate will focus on delivering an exceptional client experience consistently across the advisory platform and work in partnership with divisional leadership and peers across the organization.

Essential Functions:

• New Business Development

• Direct new client acquisition

• Promote practice’s services

• Govern development and extension of client engagement

• Partner with key stakeholders by collaborating and executing cross-departmental initiatives

• Supervise development and expansion of, educational initiative to empower members and non-members to make informed decisions about their finances

Client Relationship Management

• Manage and execute client communication plan, including phone, email, in-person or other communication avenues in partnership with Client Services Manager and Development Manager

• Conduct client meetings in support of Financial Advisor Team

• Follow-up on client complaints or service failures

• Maintain consistent financial planning and investment management deliverable and experience department-wide Staffing  • Oversee recruitment of new Financial Advisors

• Establish a positive work culture and climate where coaching and feedback lead to sound business results

• Manage employee performance and facilitate professional development and career progression of team

• Ensure employees understand how the tasks they perform support the operating state of the department and of the enterprise

Compliance Management

• Conduct scheduled and unscheduled audit of Financial Advisors’ business practices to confirm on-going adherence to compliance standards in partnership with divisional Compliance Analyst and in preparation of external audit

• Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations.   

Position may offer work from home opportunities, pending specific performance and departmental needs.

 

Job Qualifications

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

 

Required Minimum Qualifications:

• Bachelor's Degree in Business, Finance, Mathematics, Statistics, Marketing or related field of study

• 7+ years’ experience in the financial services industry

• Prior experience leading a team of direct reports

• Clean U-4 • Strong public speaking experience

• Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations.  

Preferred Qualifications:

• Master’s Degree in Business, Finance, Mathematics, Statistics, Marketing or related field of study

• Advanced designation to include one or more of the following:  CFP, ChFC, CFA or CIMA, CTFA, CLU   If not held upon hire, must complete the following requirements within nine months of on-boarding.  

• FINRA Registration:  Series 7, Series 66 or 63/65, and Series 24

• Life, Accident and Sickness and Variable Products Insurance License

• Long Term Care Certification

• AIF® Designation   If not held upon hire, must complete the following requirements within twelve months of on-boarding. 

• CFP Designation

Position may offer work from home opportunities, pending specific performance and departmental needs.

Company

Delta Community Credit Union is a cooperative, owned and operated by its members. This is what distinguishes the Credit Union from other financial institutions. Members put their money in a variety of savings accounts, and that money, in turn, is lent to members. After operating expenses and reserve requirements are met, loan income is returned to all members in the form of dividends and comprehensive financial services. We're governed by a Board of Directors that establishes and reviews policy. The Directors are credit union members who are elected by members and serve without pay. Every member has one vote, regardless of how much money he or she has on deposit. Delta Community CU is a financial institution with over $3.5 billion in assets. Our mission is to provide quality and fairly-priced financial services to our members. We're a state-chartered credit union, organized under the Georgia Department of Banking and Finance and federally-insured by the National Credit Union Share Insurance Fund. The insurance fund is managed by the National Credit Union Administration. Delta Community CU believes strongly in the credit union philosophy of "people helping people". Delta Community participates in national and local fundraisers. We're sponsors of Children's Miracle Network through Credit Unions for Kids as well as the American Cancer Society's Relay for Life in the communities we serve. Credit Union staff members volunteer their time to ensure the success of these fundraisers. Delta Community Credit Union is an active sponsor of several Chambers of Commerce. Through these relationships with local businesses, we're able to promote community growth and involvement. We're also proactive in reaching young savers through our Partners in Education program. This is a partnership between our community branches and nearby schools that provides opportunities to share our time, ideas and experience. Our Purpose: Enabling Well-Lived Financial Lives Delta Community Credit Union exists to help families reach a level of financial awareness and stability that affords them the peace of mind and time to enjoy a richer life. We enable our members to enhance their financial lives by providing simple, relevant products and services at a consistently honest value. Our commitment to continuous financial strength allows us to return earnings back to our members and their communities in tangible ways.

Find Us
Telephone
404-677-8648
Location
PO Box 20541
COBB
Atlanta
GA
30320
United States

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