Manager, Stewardship & Engagement

General Function:

The Manager, Stewardship and Engagement (MSE) provides excellent and energetic fundraising support to the Center’s Managing Director and its Director of Development. He/She will be responsible for implementing and managing comprehensive donor relations, stewardship, recognition, and retention program in support of the development efforts of the Center’s Leadership Team. This position requires a mix of back-end systems management and some frontline donor interactions. This position is based in the CFP Board headquarters located in Washington DC. 

Key Accountabilities:

• Careful short- and long-term planning and scheduling will help set deadlines and ensure they are met. 
• Donors and prospects will experience excellent, gratifying interactions with the Center, ultimately resulting in increased funding.
• Donor communications of all kinds are timely, relevant, creative, and interactive.
• Collaboration with colleagues across CFP Board will increase familiarity with the Center’s work, make it more relevant to theirs, and help build relationships with all audiences. 

 Major Responsibilities:

• Work with the Center’s Leadership Team to develop strategies and build a pipeline for new six and seven-figure prospects. 
• Identify, research, cultivate, and at times solicit a portfolio of donors and prospects in support of a comprehensive major gifts program (individual, corporate, foundation, planned, and online giving).
• Collaborate on the development of proposals and other fundraising materials.
• Create and distribute effective and timely communications, including acknowledgment letters and other correspondence, stewardship reports, newsletters, special mailings, telephone calls, and in-person meetings. 
• Develop systems to ensure that plans are implemented, goals are achieved, timely reports and other stewardship materials are generated, deadlines are met, and information is shared. 
• Advanced capabilities with data management, database optimization, and data analytics using Salesforce, NetFORUM, and other data systems.
• Serve as liaison to Accounting and IT departments to ensure accurate and timely acknowledgement of gifts.
• Serve as liaison to Marketing and Communications departments to plan and implement an annual donor cultivation calendar. 
• Limited travel, as needed.

Background/Skills/Abilities Preferred: 

• Bachelor's degree from an accredited institution 
• A minimum of 5 to7 years of fundraising experience
• Proven record of accomplishment of managing high-capacity donors and closing gifts
• Proven track record with previous non-profit(s) and the ability to successfully raise funds, create presentations, manage direct mail activities, and fulfill corporate donor information requests
• Proven track record of experience in cultivation, solicitation and stewardship of individuals, foundations, and corporations 
• Demonstrated ability in high-level strategic planning and project management
• Superior written and oral communications skills, with keen attention to detail
• Passion for the gravity of the Center for Financial Planning and its mission, and the ability to communicate its urgency
• Tactful exercise of judgment and discretion with sensitive and highly confidential information
• Excellent interpersonal skills; high degree of emotional intelligence; demonstrated ability to relate well with individuals, both internally and externally
• Flexible and adaptable working style; ability to work both independently and collaboratively
• Entrepreneurially-inclined; resourceful, proactive, and results-driven
• Proficient in Microsoft Office, Google Suite, and database software, preferably Salesforce
• Ability to work independently, collaborate with program leaders and serve as an effective member of a team
• Superior oral, written, presentation, and interpersonal skills

This position is based in the Washington D.C. office and works a hybrid schedule which could be changed at any time.

To apply, submit your resume and one-page letter summarizing your interest, qualifications, and salary expectations. 

Certified Financial Planner Board of Standards, Inc. (“CFP Board”), headquartered in Washington, D.C., is the professional body for personal financial planners in the U.S. CFP Board sets standards for financial planning and administers the prestigious CFP® certification so that the public has access to and benefits from competent and ethical financial planning.