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Financial Operations Coordinator

IWM Group
34986, Saint Lucie West
$45,000 - $60,000 depending on experience and licenses
Closing date
Jul 31, 2024

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Job Role
Employment Type
Full Time
Experience Level
1-4 years
CFP® Certification
Not necessary

Financial Operations Coordinator – You will have a pivotal role in maintaining and enhancing client relationships for a small boutique financial planning firm. You will be ensuring the delivery of exceptional service and support to our clients. Location: Port St Lucie, FL. This is not a remote position.

 Client Service Responsibilities:

  • Lead with daily client service activities.
  • Become proficient with various technology platforms, both for clients and internally.
  • Have client interactions, both over the phone and in person, and you'll collaborate closely with the lead advisors on a day-to-day basis.
  • New Client onboarding and New Account opening, manage/monitor the new account workflows. Assist clients with paperwork and requests.
  • Prepare necessary paperwork and/or DocuSign onboarding workflow when appropriate.
  • Meet weekly to review workflow status with the rest of the team.
  • Monitor alerts and notify responsible parties of action needed/ take appropriate action to resolve issues.
  • Cashiering - inbound and outbound movement requests; Checks, wire transfers, journals, ACH.

CRM – Redtail

  • Assist with ongoing Action Plan creation and maintenance. Manage daily tasks.
  • Create monthly Opportunity Reports. Maintain client data (billing, addresses, client portal). Assist in Quarterly Reporting requirements.


Compliance Responsibilities:

  • Prepare updates and calendar Compliance tasks for CEO review.
  • Monthly, Quarterly and Annual reporting.


Key Requirements:

Education & Experience

  • Bachelor’s degree preferred.
  • 3+ years of experience with a Wealth Management firm or Financial Institution.
  • Either Series 7 and 66 licenses or Series 7, 63, and 65 licenses
  • Background check and fingerprinting are required

Personality Traits.

  • Professional – needs to know how to conduct themselves with clients, both via email and over the phone.
  • Humble – eager to learn, open to constructive criticism.
  • Proactive – we want someone who will take ownership of their responsibilities and will actively help to improve client service and processes.
  • Great communication skills – verbal and written.
  • Likes learning new things and new technology – someone who adapts well to new technology.
  • Someone who enjoys helping clients. 

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