Vanguard

Vanguard has opened a new office in the Dallas-Fort Worth (DFW) area in Texas. In alignment with the firm’s commitment to making advice more accessible and affordable for investors, the new location will be dedicated to supporting all aspects of its growing advice businesses. Recently, we spoke with some of the crew members at the new site and had a chance to ask them questions about what they are most excited about. In this installment of a three-part series, we hear from McKenna A.

As an advisor at Vanguard, no part of my compensation is based on commission. Instead, I get to partner with my clients to determine what is most valuable to them, without any competing priorities. When I meet with clients or prospects, it’s not about a pressured, sales-esque call. Instead, I feel as though I’m sitting across from them, cup of coffee in hand, talking about what is most important to them in life and how I can help them achieve their financial goals.

In addition to what you do, I think one of the most critical parts to enjoying work is who you have alongside you. At Vanguard, I’ve had the privilege of working next to some amazing people that make everyday work more enjoyable. These are individuals who challenge me, mentor me, and help me grow personally and professionally. Being able to start a new office in Dallas allows us to continue to expand our team with an amazing variety of talent, knowledge, and background, and is something I am incredibly excited for. Individually we are effective, but collectively we can be undeniable.

There are so many competencies that help make a well-rounded, successful advisor. It’s important to be detail oriented, caring, curious, passionate, timely, organized, empathetic, and more. However, I believe what is at the core of all these skills, and most crucial, is an ownership mindset. An ownership mindset is a theme that begins with the ownership structure of Vanguard and carries through to the culture and way we work, and the function of Vanguard’s Personal Advisor Services (PAS) as a department. I come to work each day with the freedom to take initiative, am empowered to make decisions, and as a result, have personal responsibility for the outcomes that follow. This drives me to engage wholeheartedly with my clients, new and existing, and work hard to help them achieve their best outcomes in all ways possible.

Vanguard offers many opportunities for continued career growth. In fact, it’s something that initially attracted me to the company. A few things that I have taken advantage of are the mentorship programs, formal and informal, and Crew Resource Groups (CRGs). With the formal mentorship programs, I was able to work one-on-one with a mentor, going through personalized curriculum covering everything from career progression and networking, to resume skills and interviewing tips. I am also part of a CRG established to support Vanguard’s efforts to increase the representation of women in leadership at Vanguard. This provides allies and support for career progression, coaching, and networking opportunities geared towards women specifically. In addition to these, every week there is time built into my schedule by Vanguard to continue my personal development, including sessions that allow me to gain Continuing Education credits for my CFP® designation.

I began my financial services career with Vanguard in 2016. I find joy in helping improve the lives of my clients every day by collaborating with them to define and achieve their versions of success. My husband and I recently moved to Frisco, TX, with our two tuxedo cats. I love traveling, being outdoors, baking, and eating said baked goods.

Vanguard has opened a new office in the Dallas-Fort Worth (DFW) area in Texas. In alignment with the firm’s commitment to making advice more accessible and affordable for investors, the new location will be dedicated to supporting all aspects of its growing advice businesses. Recently, we spoke with some of the crew members at the new site and had a chance to ask them questions about what they are most excited about. In this final installment of a three-part series, we hear from Javier H.

What makes Vanguard unique is its ownership structure, which removes the friction caused by competing elements in serving owners versus investors. At Vanguard, they are truly one and the same and this results in all decisions being grounded in doing the right thing for our clients. Vanguard’s client-first mission is embedded in our approach to investing, decision-making, and company culture. I have peace of mind knowing that the work I do every day is creating value ethically and with integrity for our clients.

I am looking forward to building a team of advisors from all walks of life who are dedicated to helping investors achieve their best financial futures. Texas has such a rich and diverse culture that is full of pride. I believe these elements will be a great addition to Vanguard. I’m also excited to hold team gatherings at BBQ and Tex-Mex joints, where we can connect outside of the workplace and enjoy local cuisine, too!

The best financial advisors that I have seen demonstrate a high degree of emotional intelligence with clients. They are able to build authentic connections and establish trust with clients quickly. As a financial advisor, trust is critical to uncovering sensitive financial situations in a client’s life that they may be hesitant to share. I would also say that great financial advisors are also great teachers; they effectively communicate complex financial subjects in a way that is easier for a client to understand.

Financial advisors are encouraged to pursue the CFP® exam with Vanguard’s support if they do not already hold the certification. The CFP certification is one of the most widely recognized and respected certifications within the financial services industry. There are also many opportunities to learn, shadow, and receive mentorship from senior financial advisors to help advisors grow and develop within the craft.

After completing his undergraduate degree in Finance, Javier joined Vanguard through an accelerated leadership training program. Javier has been a leader in several business departments and is currently a manager in Vanguard’s Personal Advisor Services, leading a team of financial advisors. Javier holds the CFP certification and is passionate about coaching advisors to meet the wide range of client needs.